Policies & Guidelines
Beverages & Liquor
If desired, the client must provide any alcoholic beverages. Bartending service and uniformed law enforcement officer(s) are required for any event serving alcohol and must be provided by The Gardens at Madeley Manor. Additional charges for these services will be added to the event proposal.
It is the policy of The Gardens at Madeley Manor to serve alcoholic beverages in a professional manner which conforms to the requirements of the law and which is intended to promote responsible consumption.
The Gardens at Madeley Manor will discontinue alcohol service if necessary and our uniformed law enforcement officer(s) will not allow any individual to leave our premises if we feel he or she is not fit to drive or does not have a designated driver.
No alcoholic beverages will be served to any person under the age of twenty-one (21), the legal age for consumption in all of the United States.
No alcoholic beverages will be served to any person who is visibly intoxicated.
Catering & Food Service
Buffet service is included with all event proposals. Any outside catering service must be pre-approved by The Gardens at Madeley Manor management and must provide all insurance and necessary requirements established by The Gardens at Madeley Manor.
Vendors such as decorators, florists, entertainers and the like must be approved by The Gardens at Madeley Manor management and comply with all necessary requirements established by the venue.
Parking & Valet
Ample parking on W. Austin Street is available at no charge in addition to parking in the designated lot on this street. Valet services are additional and can be added to any event proposal.
Cash, personal checks, business checks and credit cards are accepted as payment. A discount off the total value of a firm booking will be given if payments are made with cash, personal checks or business checks.
Insufficient fund checks submitted as deposits will result in a fee and immediate cancellation of the event reservation.
A “reserve” can be placed on an event date without a deposit for 10 business days. If a deposit has not been received by the expiration date of the Event Proposal, the day will be released back to our open calendar inventory and made available to any other party interested. The “reserve” does not constitute a firm booking. A deposit amount of 30% of the estimated total will confirm a booked event date.
Decorations may not be taped, stapled or thumbtacked to walls, ceilings, railings, landscaping or any other architectural structure. A list of decorations, description of all decorative plans as well as a list of related vendors must be submitted to The Gardens at Madeley Manor for review and approval no later than 30 days prior to your event. No rice of any kind, glitter, confetti, or tissue hearts may be distributed in or outside of the venue. Contact management for a list of allowed items.
Smoking is not permitted inside any building on the grounds of the venue. Special smoking areas are designated outside.
The only pyrotechnic item allowed are wedding sparklers and must be labeled as such. Any use of other pyrotechnics or display of fireworks is strictly prohibited by The Gardens at Madeley Manor.
Lost & Found
Any items left behind will be held for (4) days after the event for retrieval. Items not claimed within this timeframe will be donated.
A damage deposit is required at least thirty days prior to the event date. The client assumes full liability for damages to the premises either by outside vendors they contract or by guests attending the function.
The Gardens at Madeley Manor expressly prohibits the dragging of any items including but not limited to furniture, equipment, containers, carts, etc. as this may result in deep scratches in hard surfaces or permanent damage to antique elements of the venue. Not abiding by this policy may result in loss of your Damage Deposit and additional charges to cover the cost for repair of the damage(s).
Alterations to any of The Garden at Madeley Manor’s furniture and/or permanent fixtures may also result in the loss of your Damage Deposit require additional charges to cover the cost for repair of the damage(s).
Any rented equipment such as lighting fixtures, audio/visual equipment, etc., must be secure and stable to make certain there is no damage to the facility, its contents, or any injury to you, your guests or our staff.